Your monitor must be set to a minimum resolution of 800 × 600. We recommend a minimum of 256 colours and (for Windows) a Small Fonts setting.
Windows users can check their settings by right-clicking on the desktop, clicking Properties on the pop-up menu, and then clicking the Settings tab.
Macintosh OS X users can check their settings by clicking the Apple symbol at the top left of the screen, selecting System Preferences, and then clicking Displays.
Macintosh OS 9 users can check their settings by clicking the Apple symbol at the top left of the screen, pointing to Control Panels in the menu, and then clicking Monitors.
The Tenders database has been tested with Web browsers running under Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista, Mac OS 9 and Mac OS X.
In theory, you should be able to use the Tenders service with Web browsers running under Unix, Linux or any other operating system for which the recommended browsers are available. However, we have not tested this, and our Help Desk cannot provide support for problems related to operating systems other than 32-bit Windows and Mac OS.
The Tenders service allows you to access the Tenders database via the Internet, using a standard Web browser. However, Web browsers do not include all of the functionality that is required for a feature-rich search and display system, and so Justis Publishing provides the missing functions via software that runs on our Web server and generates HTML that is sent to the customer’s browser. Some Web browsers are more amenable than others to this technology, and so there is no simple answer to the question “Which Web browser should I use?”.
The versions under which we test Web browsers are Windows 95, Windows 98, Windows Me, Windows NT 4, Windows 2000, Windows XP and Windows Vista.
| Web Browser | Supported | Configuration |
| Firefox | Yes | Pop-up blocker |
| Internet Explorer 7 | Yes | Pop-up blocker |
| Internet Explorer 6 | Yes | Pop-up blocker |
| Internet Explorer 5.5, 5 & 4 | Yes | |
| Netscape 8 (Firefox mode) | No | |
| Netscape 8 (I.E. mode) | Yes | |
| Netscape 7 | No | |
| Netscape 6.2 | Yes | |
| Netscape 4.5–4.8 | Yes | |
| Netscape 4.0–4.08 | No | |
| Opera | No | |
| SeaMonkey | Yes | Pop-up blocker |
| Other browsers | No |
You can check the version of your Web browser by clicking its “Help” menu and selecting the “About” item.
Some customers have experienced problems when trying to access the Tenders service from AOL and Compuserve.
The only version of Mac OS X under which we have tested Web browsers with the Tenders service is Mac OS X 10.4. Other versions of the operating system may be suitable, but have not been tested.
| Web Browser | Supported | Configuration |
| Firefox | Yes | Pop-up blocker |
| iCab | No | |
| Internet Explorer 5.2 | No | |
| Netscape 7 | No | |
| Opera | No | |
| Safari 2 | Yes | Pop-up blocker |
| SeaMonkey | Yes | Pop-up blocker |
| Other browsers | No |
You can check the version of your Web browser by clicking its Application menu, and then selecting the “About” item.
The only version of Mac OS 9 under which we have tested Web browsers with the Tenders service is Mac OS 9.2.2. Other versions of the operating system may be suitable, but have not been tested.
| Web Browser | Supported |
| iCab | No |
| Internet Explorer 5 + 5.1 | Yes (printing problems) |
| Internet Explorer 4.5 + 4.51 | No |
| Internet Explorer 4 | No |
| Mozilla | No |
| Netscape 6 & 7 | No |
| Netscape 4 | No |
| Opera | No |
| Other browsers | No |
You can check the version of your Web browser by clicking its title bar, clicking the Apple logo at the top left of the screen, and selecting the “About” item.
techreq.html; last updated 21st March 2007
Copyright © 2001–2007 Justis Publishing Limited
